Client Consultation Specialist
King Law is a general practice law firm with offices across western North Carolina and upstate South Carolina. The firm has many working parts, all essential for providing an exceptional client experience. The firm is seeking a qualified applicant to fill the position of Client Consultation Specialist. This position will serve our McDowell, Burke and Catawba County offices. Daily travel is required.
The Client Consultation Specialist is a pivotal position responsible for converting leads into clients. The selected applicant will be responsible for leading initial consultations with potential clients, following up with non-retained leads, and assisting the legal team when necessary. The Consultation Specialist team exists at the intersection of Wall Street-style sales and genuine human connection. Few people schedule a consultation for an inquiry to legal services because they are having a good day. It is key for Consultation Specialists to exercise empathy, emotional intelligence, and harvest an honest relationship with potential clients. Establishing a good relationship makes it easier to educate potential clients about what sets King Law apart and, in turn, usher them into a relationship with our firm.
• Exceptional interpersonal communication skills (verbal and written)
• Broad understanding of and interest in the practice of law
• Proficiency in programs such as Microsoft Office, Google Docs, and an ability to learn new systems quickly and effectively
• Flexible in the workplace
• Team player
Applicant must have a valid driver’s license.
The firm offers competitive compensation and a comprehensive benefits package including medical, 401(k), paid holidays, PTO, and an incentive package.
To apply, please email your cover letter and resume to firstname.lastname@example.org.